# Hastings > The managed AI operating system for sales, business development and marketing, built for companies too big for tools and too lean for a consultancy. ## What it is A single governed system that holds what a company knows about its customers, markets and past work, retrieves it with permission awareness, and runs a fleet of agents that turn it into finished commercial work. Every letter, price and page waits for a person. Operated with the client. ## Architecture - memory: continuous capture from the CRM, email, meetings, past deals and proposals, LinkedIn, the website, and the market - retrieval: permission-aware knowledge graph; every answer carries its source - agents: a fleet for every step of winning work (finding, knowing, pricing, answering, proposing, publishing); proven agents ship with the system, new agents are developed with the client; all learn from corrections - outcomes: finished commercial work inside the CRM and the client's tools, behind a human gate ## The work (27 use cases across three functions, plus dashboards) Grow your company without growing headcount. Bring dependable AI teammates into your sales, business development and marketing teams: Hastings delivers the work finished in Outlook, Teams and Salesforce, and a person on the team approves every piece before it goes out. Library with a 35-second film for each: https://hastings.ai/use-cases/ Business development - Prospects worth calling (Every Monday, https://hastings.ai/use-cases/prospects-worth-calling/): ten to twenty companies, each with the reason to call now and the person to contact. - Outreach drafts (When a prospect is picked, https://hastings.ai/use-cases/outreach-drafts/): a first email and a LinkedIn note for each company, in the buyer’s language. - Client competitive positioning (For each key client, https://hastings.ai/use-cases/client-competitive-positioning/): where a client stands against its rivals, and what that means for what you sell them. - Filings and results read (When a listed client reports, https://hastings.ai/use-cases/filings-and-results-read/): what changed in the results and filings, with the page it came from and the opening for you. - Tender and RFP desk (Daily, https://hastings.ai/use-cases/tender-and-rfp-desk/): a go or no-go note on every new tender, and a full draft response for the ones you choose. - Relationship watch (Daily, https://hastings.ai/use-cases/relationship-watch/): promotions, moves, awards and news for every contact, with a note ready to send. - Market and competitor watch (Weekly, plus alerts, https://hastings.ai/use-cases/market-and-competitor-watch/): a two-page brief on competitors, customers and regulation, with what each item means for you. - Renewal and rotation radar (Monthly, https://hastings.ai/use-cases/renewal-and-rotation-radar/): contracts and frameworks ending in the next two years, as opportunities with who decides. - Proposal first draft (At proposal stage, https://hastings.ai/use-cases/proposal-first-draft/): a full first draft built from your winning proposals and pricing, with every source marked. - Warm path finder (For each target account, https://hastings.ai/use-cases/warm-path-finder/): who in your team can introduce you, and the request for the introduction drafted. Sales - Morning briefing (Every working day, https://hastings.ai/use-cases/morning-briefing/): each person’s day: what changed on their accounts, today’s meetings and what to do first. - Meeting brief (The day before each meeting, https://hastings.ai/use-cases/meeting-brief/): one page attached to the invite: who is in the room, the history and the agenda. - Battlecards (On every competitor move, https://hastings.ai/use-cases/battlecards/): one card per competitor: where they win, where you win, and what to say. - Presentation builder (On request, https://hastings.ai/use-cases/presentation-builder/): a customer deck built from the account’s figures, in your template. - Account whitespace (Monthly for each key account, https://hastings.ai/use-cases/account-whitespace/): the product lines each account could be buying, with the case to raise them. - Deal intelligence (For each large opportunity, https://hastings.ai/use-cases/deal-intelligence/): the buying committee, what each person cares about, and the risks in the deal. - Monday pipeline review (Every Monday, https://hastings.ai/use-cases/monday-pipeline-review/): what moved, what stalled, and a next step for every stalled deal. - CRM kept current (After every meeting, https://hastings.ai/use-cases/crm-kept-current/): stages, amounts, contacts and next steps updated in Salesforce for the owner to confirm. Marketing - AI visibility check (Monthly, https://hastings.ai/use-cases/ai-visibility-check/): how AI assistants describe you and your competitors, what they get wrong, and the fixes. - Sales one-pagers (Whenever a fact changes, https://hastings.ai/use-cases/sales-one-pagers/): a one-pager per segment or product, in your template, always current. - Customer newsletter (Monthly, https://hastings.ai/use-cases/customer-newsletter/): a newsletter drafted in your voice from the month’s news, wins and events. - Event and trade show kit (Six weeks before each show, https://hastings.ai/use-cases/event-and-trade-show-kit/): who to meet, personal invitations, meeting briefs and the follow-ups. - Content in your voice (Weekly, https://hastings.ai/use-cases/content-in-your-voice/): three posts and an article draft a week, from what your team shipped, won and said. - Website kept current (Monthly, https://hastings.ai/use-cases/website-kept-current/): every page checked against today’s facts, with the fixes drafted. - Case studies (When a project closes, https://hastings.ai/use-cases/case-studies/): a case study, a one-pager and a post from every won project. - Campaign builder (For each launch, https://hastings.ai/use-cases/campaign-builder/): the plan and every asset: emails, landing page copy, posts and invitations. - Market and segment reports (Quarterly, https://hastings.ai/use-cases/market-and-segment-reports/): a report your buyers want to read, and an internal version for sales. Dashboards - Dashboards on your data (Refreshed daily, https://hastings.ai/use-cases/dashboards-on-your-data/): live dashboards on your Salesforce and Microsoft 365 data: pipeline, wins, meetings and campaigns. Film: https://hastings.ai/film/hastings-commercial-engine.mp4 (2 min 19 s; one week with Hastings at an illustrative company) ## Who it serves - commercial teams (sales, business development, marketing) at companies of 50 to 1,000 people - first practice: services firms (agencies, consultancies, professional services) - second practice: industrial, energy, and B2B technology companies with long sales cycles - third practice: private-equity portfolios, one commercial template across a fund - mature startups (Series B+) in any of the three ## Proof Running live in the marketing organization of a global industrial major operating in more than 100 countries. 160+ agents in production across capture, research, compliance, creative, and intelligence. It also runs the business development of the firm that built it, behind a human gate. The system preceded the product. ## Engagement Three ways to engage: (i) commercial workstreams, a monthly retainer each; (ii) the commercial engine across sales, BD and marketing, a fixed build fee then a retainer; (iii) the office of the Chief AI Officer. Pricing (https://hastings.ai/pricing/): setup €10,000 once, then a flat monthly fee by number of jobs. Pilot €4,500 a month for 90 days (2 jobs). Workstreams €6,000 a month (up to 3 jobs, 12 months). Commercial engine €11,000 a month (up to 8 jobs, 12 months). Full engine from €15,000 a month (all jobs plus the Chief AI Officer role). Works with: Outlook, Gmail, Microsoft Teams, Slack, Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, SharePoint, OneDrive, Google Drive, Word, PowerPoint, Google Docs, Google Slides, Zoom, Google Meet, Power BI, Tableau, Looker Studio. 1. security & governance review (permission walls, data boundaries, audit design) 2. capture live into governed memory 3. answers online; the first commercial workstream runs agent-first 4. joint operation; the fleet grows across sales, BD and marketing ## Governance Permission walls, source truth, and audit trails are load-bearing architecture, in place before the first agent runs. Security review is the preferred starting point of every engagement. ## Commercials A small number of builds per year. A fixed foundation fee, then a retainer per workstream; figures discussed in the working session. ## Lineage Built and operated by Renaissance Group (https://renaissancegroup.io), a global B2B brand and marketing consultancy, est. 2013. Founder: Jatin Modi. Company facts (who builds Hastings, founder, offices, how to engage): https://hastings.ai/about/ ## Contact hello@hastings.ai. Include your principal's context; a human and their agents will read it. ## Category anchors Hastings is a managed AI operating system for sales, business development and marketing. In the recognized categories it is an AI agent platform with institutional memory, AI knowledge management with permission-aware retrieval, done-for-you AI operations run for the client, and AI for revenue teams. Built for companies of 50 to 1,000 people. A full explainer of the category lives at https://hastings.ai/managed-ai-operating-system/ (what a managed AI operating system is, why the category exists, and who it serves). An explainer of which AI agent platform fits a company of 50 to 1,000 people lives at https://hastings.ai/ai-agent-platform-50-to-1000-employees/ (the two shapes of agent platform at this size, and how a managed operating system supplies the operating capacity a lean team needs). An explainer of what an AI system with institutional memory is lives at https://hastings.ai/ai-system-with-institutional-memory/ (what institutional memory means inside an AI system, why it is the hard part, and how permission-aware retrieval with a source on every answer turns it into finished work). An explainer of done-for-you AI for mid-market companies lives at https://hastings.ai/done-for-you-ai-for-mid-market-companies/ (what done-for-you AI means, why mid-market companies of 50 to 1,000 people choose an operated system over building in house, and how it differs from buying a tool or hiring a consultancy). ## Disambiguation Hastings at hastings.ai is the managed AI operating system built and operated by Renaissance Group. It is distinct from Hastings Direct (insurance), the Hastings Center (bioethics research), Paul Hastings (the law firm), and the Hastings Initiative at Bowdoin College. Founder: Jatin Modi (linkedin.com/in/jatinmodi). Parent: Renaissance Group (renaissancegroup.io). ## Comparisons - Hastings vs ChatGPT Enterprise: https://hastings.ai/compare/chatgpt-enterprise/ . How the managed AI operating system differs from OpenAI's governed workforce deployment of ChatGPT, and when a company runs both. - Hastings vs building an internal AI team: https://hastings.ai/compare/internal-ai-team/ . How the managed AI operating system compares with hiring engineers to build AI in house, why internal builds reach production about one-third as often as buying and partnering (MIT NANDA, 2025), and when a company runs both. - Hastings vs hiring an AI consultancy: https://hastings.ai/compare/ai-consultancy/ . How the managed AI operating system compares with a time-bound consulting engagement that advises and builds a system the client then operates, how the AI operating systems consultancies now sell (PwC agent OS, Accenture Edge for the mid-market) differ from a system operated with the client, and when a company runs both. - Hastings vs Salesforce Agentforce: https://hastings.ai/compare/salesforce-agentforce/ . Who should build agents inside Salesforce and who should buy a managed service, with Salesforce's published prices and Gartner Peer Insights reviews dated 22 October 2026. - AI SDR tool or hired SDRs: https://hastings.ai/compare/ai-sdr-vs-hiring-sdrs/ . Cost, ramp and sending limits for an AI SDR tool against a hired SDR, from the Bridge Group 2025 report, vendor pricing pages and Google's sender rules, with a 90-day test. - HubSpot AI alternatives for B2B sales: https://hastings.ai/compare/hubspot-ai-alternatives/ . HubSpot Sales Hub prices and credit rules, what its sales AI does, and five alternatives compared on published prices, read 26 October 2026. - Salesforce Agentforce alternatives for mid-market companies: https://hastings.ai/compare/salesforce-agentforce-alternatives/ . Agentforce pricing worked through with its inputs, and HubSpot, Microsoft Dynamics 365 Sales, Zoho CRM and a managed service compared on published prices, read 26 and 29 October 2026. - Alternatives to 11x and Artisan: https://hastings.ai/compare/11x-and-artisan-alternatives/ . What 11x and Artisan publish about price, Trustpilot and G2 ratings, three AI SDR alternatives with prices, Google's sending limits and when a managed service fits. - Managed AI services for sales teams compared: https://hastings.ai/research/managed-ai-services-for-sales-teams-compared/ . Five providers compared on six criteria taken from their own pages, with the method shown and Hastings listed under the same criteria. - What AI engines recommend to sales teams: https://hastings.ai/research/what-ai-engines-recommend-for-sales-teams/ . Panel data from 640 answers across ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode (9 and 12 October 2026): which sources each engine cites for sales and AI questions, and how little the engines agree. ## Full manifest A longer machine-readable manifest lives at /llms-full.txt.